Shipping policy

SHIPPING POLICY

Last Updated: August 2026

At BELLMARE, we are committed to providing a clear, reliable, and carefully managed delivery experience from the moment your order is placed until it reaches its destination.

BELLMARE operates through a print-on-demand fulfillment model. This means that products are produced, prepared, packaged, and physically shipped by selected third-party fulfillment partners and their respective shipping carriers.

BELLMARE does not personally manufacture, package, or transport customer orders.

However, we remain responsible for providing customers with the available order and tracking information associated with their purchase and for assisting with shipping-related inquiries when necessary.

ORDER FULFILLMENT

Once an order is successfully placed, it may be transmitted to one of BELLMARE's authorized print-on-demand fulfillment partners for production and preparation.

Because products may be produced specifically after an order is placed, fulfillment time is separate from shipping transit time.

An order may therefore pass through the following stages:

  • Order confirmation.

  • Production.

  • Quality preparation and packaging.

  • Carrier pickup.

  • Shipment in transit.

  • Delivery.

Production and processing times may vary depending on the product, destination, order volume, fulfillment facility, inventory availability, carrier conditions, and other operational circumstances.

THIRD-PARTY FULFILLMENT & SHIPPING

BELLMARE works with third-party print-on-demand providers and shipping carriers to fulfill customer orders.

The physical shipment of an order may therefore be handled by a fulfillment provider, postal service, courier company, or other authorized logistics partner.

By placing an order with BELLMARE, you acknowledge that the production and transportation of your products may be performed by independent third-party providers acting as part of our fulfillment process.

BELLMARE will make reasonable efforts to provide customers with available shipping information and support throughout the delivery process.

TRACKING INFORMATION

Once tracking information becomes available, BELLMARE will provide the customer with the applicable tracking details associated with the order.

Tracking information may be sent through:

  • Order confirmation or shipping emails.

  • Customer account updates.

  • The BELLMARE website.

  • Other official communication channels when necessary.

Customers may use the provided tracking number or tracking link to follow the progress of their shipment.

Tracking information may include updates such as:

  • Shipment created.

  • Package accepted by the carrier.

  • In transit.

  • Delayed.

  • Out for delivery.

  • Delivery attempted.

  • Delivered.

Tracking updates are generated by the fulfillment provider or shipping carrier and may not always appear in real time.

SHIPPING DELAYS

Estimated delivery dates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Shipping delays may occur due to circumstances outside BELLMARE's direct control, including:

  • Carrier delays.

  • Weather conditions.

  • High shipping volumes.

  • Holidays.

  • Customs procedures.

  • Transportation disruptions.

  • Incorrect or incomplete delivery information.

  • Local postal service delays.

  • Operational issues at fulfillment facilities.

  • Events beyond the reasonable control of BELLMARE or its fulfillment partners.

If a shipment experiences a delay, customers may continue to monitor the order using the tracking information provided.

BELLMARE may also assist with reviewing available carrier information when a shipment appears to be significantly delayed.

DELIVERY STATUS

A shipment may be considered delivered when the shipping carrier records the package as successfully delivered to the address provided by the customer.

When available, BELLMARE will provide or make accessible the carrier's delivery confirmation or tracking update.

Customers are responsible for monitoring their tracking information and ensuring that someone can receive or secure the package when appropriate.

If tracking shows that an order has been delivered but the customer cannot locate the package, we recommend:

  • Checking the delivery location carefully.

  • Checking with household members, reception personnel, neighbors, or building management when applicable.

  • Reviewing any delivery photograph or carrier notification.

  • Contacting the shipping carrier for additional delivery information.

  • Contacting BELLMARE Client Services if further assistance is required.

BELLMARE may assist in reviewing the matter but cannot guarantee recovery of a package after a carrier has confirmed delivery.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review:

  • Recipient name.

  • Street address.

  • Apartment, suite, or unit number.

  • City.

  • State or region.

  • Postal code.

  • Country.

  • Contact information.

BELLMARE cannot guarantee that an address can be modified after an order has entered production or fulfillment.

Orders that cannot be delivered because of an incorrect, incomplete, or inaccessible address may be returned, delayed, or otherwise affected by the carrier.

Additional shipping or fulfillment costs resulting from incorrect customer-provided information may be the responsibility of the customer where permitted by applicable law.

MULTIPLE PACKAGES

Certain orders may be produced or fulfilled from different facilities.

As a result, products purchased within the same order may occasionally arrive in separate packages or on different dates.

When applicable, customers may receive more than one tracking number for the same order.

Separate shipments do not necessarily indicate that an item is missing.

LOST OR SIGNIFICANTLY DELAYED SHIPMENTS

If tracking information has not updated for an extended period or a package appears to have been lost in transit, please contact BELLMARE Client Services.

We may review available tracking information and, when appropriate, communicate with the applicable fulfillment partner or carrier regarding the shipment.

Resolution options will depend on the circumstances of the shipment, available carrier information, fulfillment partner policies, and applicable law.

DAMAGED PRODUCTS

If an item arrives physically damaged, please refer to our Return & Refund Policy.

Customers should report eligible damage within the period specified in that policy and provide the requested photographs or documentation.

Shipping delays alone do not qualify a product for a refund unless otherwise required by applicable law.

INTERNATIONAL SHIPMENTS

When international shipping is available, orders may be subject to customs processing, import regulations, duties, taxes, or additional charges imposed by the destination country.

Unless otherwise stated at checkout, customers may be responsible for applicable import duties, customs charges, or local taxes imposed by authorities in the destination country.

Customs procedures may also increase delivery times.

BELLMARE does not control customs processing times or charges imposed by government authorities.

DELIVERY ESTIMATES

Any production or shipping estimate displayed on the BELLMARE website should be considered an estimate rather than a guaranteed delivery date unless expressly stated otherwise.

Actual delivery times may vary according to:

  • Product type.

  • Fulfillment location.

  • Customer destination.

  • Shipping method.

  • Carrier performance.

  • Customs processing.

  • Seasonal demand.

  • Other circumstances affecting production or transportation.

CUSTOMER SHIPPING RESPONSIBILITIES

By placing an order, the customer agrees to:

  • Provide accurate delivery information.

  • Review the shipping address before completing checkout.

  • Monitor the provided tracking information.

  • Contact BELLMARE promptly if a significant shipping issue arises.

  • Cooperate with reasonable requests for information needed to investigate a delivery matter.

BELLMARE'S ROLE

Although BELLMARE does not physically transport packages, we remain committed to maintaining a clear connection between our customers and the fulfillment process.

Our role includes:

  • Confirming customer orders.

  • Coordinating order fulfillment through our print-on-demand partners.

  • Providing available tracking information.

  • Communicating relevant shipment updates.

  • Assisting customers with shipping-related questions.

  • Reviewing significant delays or delivery concerns when appropriate.

  • Providing guidance when an order reaches its destination or encounters a delivery issue.

Our objective is to ensure that customers remain informed throughout the journey of their order, even when the physical transportation is performed by an independent fulfillment or shipping provider.

SHIPPING POLICY UPDATES

BELLMARE may update this Shipping Policy from time to time to reflect changes in fulfillment providers, carriers, shipping methods, geographic availability, or business operations.

The version published on the BELLMARE website at the time of purchase will apply to the order, subject to applicable law.

CONTACT BELLMARE

For questions regarding shipping, tracking, delays, or delivery, please contact:

BELLMARE — Client Services

Email: thehightable.corp@gmail.com
Phone: +52 668 183 5333
Instagram: @saintbellmare

When contacting us about an existing order, please include your order number and the email address associated with the purchase.

BELLMARE
Client Services